Support
Questions, bug reports or feedback? Email us:
dongxian.ren@familygetrich.com
We aim to reply within a few business days.
To help us help you
Please include your device model, iOS version, the App version (shown on the App Store page), and a short description or screenshot of the issue.
FAQ
Is my progress saved?
Yes, your progress is saved automatically on your device. It is not stored on our servers, so deleting the App also deletes your progress.
Why does the game show ads?
PandaKu is free to play and supported by ads. See our Privacy Policy for how advertising works.
How do I stop personalized ads?
Go to Settings > Privacy & Security > Tracking on your iPhone and turn off tracking for PandaKu. You will still see ads, but they will not be personalized using your advertising identifier.